Gemma360.
Your website's AI assistant.
Your visitors don't click around a website any more — they ask. Gemma360 answers from your content and takes them straight to the page, product or person they came for.
Help prospects, shoppers and customers explore products and reach the right expert. Built around your selected content and brand, with human help for questions the assistant cannot resolve.
Answers grounded in your selected content, with configurable safeguards, tests and human help.
Built different
Born AI-native. Not AI bolted onto a ten-year-old help desk.
Most chat tools started as ticket queues and scripted menus, then added a language model on top. Gemma360 was built from scratch in 2026 with AI in its foundations — so grounding, safety and automation work together instead of fighting each other.
Legacy chat platforms
- AI added as a feature on old decision trees
- Guesses when facts are missing
- Automation that breaks when visitors answer out of order
- Generic bubble that looks like everyone else's
Gemma360
- Answers grounded only in your approved content
- Skills that let AI talk while code checks every detail
- Built-in protection against scraping and data extraction
- A chat experience designed to look like your brand
Not another chat bubble
Looks your visitors will notice
A few of the styles you can switch between in seconds. There are more — we're saving those for the demo.
Frosted, floating, on-brand
Product cards right in chat
Docked, draggable, unobtrusive
Talk instead of type
A peek behind the curtain
What beta customers are already using
Skills
Guided tasks like logging a case — reliable, testable, never improvised.
Smart greetings
Reach out at the right moment on the pages that matter most.
Proof of value
See how many chats the assistant resolved and the hours it saved.
Your data stays yours
Hardened against catalog scraping and competitor fishing.
More is on the way. Join the beta to see it first.
Answers in seconds
Visitors get a real reply the moment they ask — no contact form to fill in, no waiting for the next business day.
Covered day and night
Nights, weekends, holidays and busy seasons keep getting answered. Nobody has to be at a desk for a question to be handled.
Straight to the right page
Replies carry the link to the exact page or product, and suggested buttons point at what your visitor came for — no menu digging.
Less weight on your team
The routine questions are settled in chat, so your people spend their time on the conversations that need a person.
From first question to next step
Not every conversation needs the same answer.
Product discovery, honest limits, useful media and a human when it matters — for retail, services and technical businesses.
Gemma
Your website. Your voice.
Grounded answering
Selected content provides the factual foundation.
Choose the pages and documents this bot can use. Retrieved content helps ground answers; review and test responses for your use case.
Searches before it speaks
Knowledge questions search the selected imported content. Quick facts and Skills use their separately configured information and rules.
Stays inside the scope you set
Set the assistant’s scope and publish the product information and policies it should use.
Says when the answer isn't there
When information is missing, the assistant is instructed to acknowledge the gap and offer a follow-up or team help. Review real conversations to check this behavior.
Retrieval grounds generated answers in selected content. It reduces unsupported answers but is not a guarantee of accuracy.
A better conversation. A clearer next step.
Your content, connected
Import website pages and documents, include relevant video links, and refresh on a schedule. Choose which pages belong in your knowledge base — and which don't.
Helpful, even without an answer
Ground answers in your approved content. When details are missing, acknowledge the limit, ask a useful follow-up or offer a path to your team.
Turn gaps into better answers
See recurring questions and missing information. Give a short instruction or point to a product page; AI drafts guidance for you to review and save.
Boundaries that protect your brand
Enable safeguards against bulk customer and supplier extraction, review outside-company mentions and keep inappropriate content out of your knowledge base.
Escalate to your team in Slack
Hand off with visitor details and conversation context. Your team replies from Slack while the visitor stays in chat. More handoff integrations are planned.
Speaks your visitor's language
Replies in the language your visitor writes in, with the tone and style you choose.
Branding, straight from your site
Pull your logo, colors and fonts directly from your website, then fine-tune them. Make the assistant feel like part of your business, not an add-on.
AI-suggested quick actions
Generate relevant button labels and questions from your knowledge base. Review and enable the ones that help visitors explore products, find answers or take the next step.
Show it. Explain it. Book it.
Bring relevant videos into answers and connect Calendly for meeting booking. Help shoppers explore a product or prospects get time with an expert.
Optional video / web calls
Enable a camera button beside the chat input. Open your Google Meet link in a new tab or explore the Jitsi Meet beta option — separate from Calendly booking and Slack handoff.
Why Gemma360 is different
Not another chatbot. A better way to help your visitors.
A fluent reply isn't enough. Gemma360 combines answers grounded in your approved content with brand safeguards, pre-launch testing and human handoff — and points every visitor straight at the page, product or person they came for. Teach what is missing, track running costs and keep your team in control.
- Ground answers in selected pages and documents
- Says what it doesn't know, then helps
- Answers link straight to the page, product or person
- Suggested buttons guide visitors to what's next
- Graded effectiveness tests before you go live
- Per-bot usage and estimated cost tracking
- Automatic backups and data retention controls
- Role-based access for your whole team
- One snippet for sites that allow custom scripts
- Your brand colors, fonts and logo
Limit bulk extraction requests
The problem:Public website knowledge can include information you do not want supplied in bulk.
With Gemma360:Enable anti-scraping controls and maintain your Never mention list; review sensitive content before importing.
Test before you go live
The problem:Configuration checks alone do not establish answer quality.
With Gemma360:Run practice conversations and saved expectations before publishing; review the results and unresolved questions.
Grounded answers and useful limits
The problem:A fluent answer is not evidence that its facts are correct.
With Gemma360:Use selected sources, review answer quality and offer team help when information is missing.
What to check before launch
| Capability | Review question | Evidence to look for | Gemma360 |
|---|---|---|---|
| Where answers come from | Which sources may this bot use? | Review the selected pages and documents | Only your approved pages and documents |
| Made-up answers | How does it handle missing facts? | Test unsupported questions and inspect the reply | Says what isn't available and offers a next step |
| Data protection & anti-scraping | What information should not be supplied in bulk? | Review selected content and extraction controls | Anti-scraping mode and company screening |
| Testing before launch | Which scenarios must pass? | Review saved tests, results and limitations | Automated, graded test runs built in |
| Handling knowledge gaps | Where should unresolved questions go? | Confirm the configured team destination works | Honest replies, follow-ups and Slack handoff |
| Fixing answers | How are corrections reviewed? | Check updated knowledge and retest answers | Teach AI: a short note or a page link |
| Visitor actions | Which actions are actually connected? | Confirm enabled integrations and action results | Video, Calendly booking and quick actions |
| Getting to the right page | Are links supported by content? | Check exact destinations in practice conversations | Answers link straight to that page or product |
| Cost transparency | Which charges are measured or estimated? | Inspect priced and unpriced service usage | Per-bot usage and cost tracking |
| Backups & data retention | What can be restored or retained? | Review configuration backup and retention settings | Automatic backups and retention controls |
Use this checklist to evaluate your own configuration. It does not assert that other products lack these capabilities.
Optional video / web calls
When talking is easier than typing.
Turn on the Video / Web Call Button in your bot settings to show a camera button beside the message input. Give visitors another way to connect when a product, application or technical question needs a conversation.
Google Meet
Zoom
ScreenMeet
Jitsi Meet
Join through a shared room link
Paste your Google Meet, Zoom or ScreenMeet room link in bot settings and the chat opens it in a new tab. With no link, the Jitsi beta option opens a shared demo room. No account connection or automatic meeting creation is needed.
Your meeting rules still apply
Access and admission are controlled by your meeting host settings. The shared Jitsi demo room is not private per visitor and is not suitable for confidential discussions. No option automatically brings an agent into the call — use Slack for handoff or Calendly to arrange a time.
Choose the conversation that fits your business.
Visual guide
Product images, embedded videos and richer answers when seeing is understanding.
Focused helper
Clear explanations and useful links, with less visual clutter.
Natural conversation
A friendly back-and-forth that feels direct, not scripted.
Quick answers & actions
Brief replies and relevant buttons for visitors who want to get moving.
Keep your website. Add Gemma360.
From online stores to company websites, add one embed snippet wherever your platform supports custom JavaScript. No website migration needed.
- WordPress
- Shopify
- Wix
- Squarespace
- Webflow
- WooCommerce
- BigCommerce
- Adobe Commerce / Magento
- HubSpot CMS
- Framer
- Custom-built websites
Custom-code access may depend on your website plan and security settings. Gemma360 answers from imported content; it doesn't automatically access live inventory or private order records.
From your website to your first conversation
Bring your knowledge
Import your website and select the pages and documents you want your assistant to use.
Make it yours
Pull branding from your site, choose a conversation style, review suggested actions and test the answers.
Welcome your visitors
Add the snippet, connect Slack or your booking link, and learn from real conversations.
Join the private beta waitlist
We're onboarding a limited number of companies personally.